“We at Veracis are dedicated to providing programs and services where you can rely on consistent quality and personalized service reflecting our values and the highest level of standards. Our Practitioners and Instructors are equally qualified, bringing with them unique qualities.   We want you to know the class or spa service you enjoy will be continuously available.  While a bond with an instructor or practitioner is often created, and every effort will be made to accommodate your request, we ask that you remain open minded to receive the skills and gifts others have to share."

Spa Appointments & Etiquette

Appointments
Spa sessions are available by appointment.   Please call 604.461.5511 or contact us at  info@veraciswellness.com
Your credit card information reserves your session. 

Arrival
Please arrive five to ten minutes before your appointment.  Enjoy an Herbal or Organic Tea while you fill out a confidential consultation form prior to your Spa Session. As your appointment time is reserved just for you, arriving late may shorten your service. Each Spa Session will finish at the time reserved as a courtesy to the next client. Arriving too late to provide the service may result in full charges or equivalent deductions from gift certificates. 

Cancellation
Should you require a cancellation or re-booking, please provide us with 24 hours notice by calling 604.461.5511.  A full fee will be applied for missed appointments.  Spa practitioners, services, and prices are subject to change without notice, and do not include GST. 

Gratuities
Gratuities are not included in Spa Sessions or on Gift Certificates, but are greatly appreciated and may be added at your discretion on the credit card of your choice or by cash at our front reception.

Classes & Workshops - Registration & Etiquette

Registration is required for all Retreats*, Meditation and Yoga classes.  Meditation and yoga classes are popular, with a maximum of eight participants (unless otherwise noted). To avoid disappoint we encourage you to register early.  Your credit card (Visa or MasterCard) reserves your space.  You will receive a reminder phone call or email approximately one week before your class begins.   Should a class be full,  you may add your name to our waiting lists and you will be notified when the next series begins (no credit information is required until you confirm your registration). 

Equal payment plans are available for advanced Spiritual Development Meditation Classes.  

Retreats
Advanced Spiritual Development Retreat details as noted in contract.
Awakening Spirit Meditation Retreat requires a $500 non-refundable deposit at time of registration. 

Call for more details.

To register please call 604.461.5511 or email info@veraciswellness.com to register. 

Arrival
On the first day of your class, please arrive ten to fifteen minutes early to process your class payment in the gift boutique, and to complete a confidential waiver (meditation & yoga) and health questionnaire (yoga).   For subsequent classes, please arrive five to ten minutes before your class begins.  In consideration of other students, late arrivals will not be admitted to class.   

Cancellation

We have a 'no refund' policy. Missed classes are not refunded, credited, carried forward or exchanged for spa sessions.  In the event that you cannot attend a class series, and with 72 hours notice, your fee will be applied to the next series of classes in the same category you wish to attend within a one year period from the original class. An administration fee may be applied.  Should a class not meet the minimum required participants then you will be contacted by phone or email, and no charge will be applied to your credit card.  Programs, services, instructors, and prices are subject to change without notice, and do not include GST.